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Frequently Asked Questions
Secretarial Services
1. What do your secretarial services include?
We provide board support (including minute taking), compliance management, director appointment processing, resolution drafting, and governance advisory to help you maintain corporate compliance and organisational integrity.
2. Can you prepare board minutes from a recording?
Yes. We can attend meetings in real time or prepare minutes using clear audio or video recordings provided by the client. All minutes are prepared in line with best-practice governance standards.
3. Are your minute takers trained in corporate governance?
Absolutely. Our team is trained in international governance protocols, ensuring accurate, objective, and audit-ready documentation.
4. Can you assist with statutory filings?
Yes. We handle annual returns, director changes, share register updates, and other statutory documentation, ensuring all filings are made accurately and on time.
Financial Services
5. What financial services do you offer?
We offer payroll processing, bookkeeping, tax preparation, and financial reporting. Each service is delivered with a focus on accuracy, confidentiality, and compliance.
6. Can I outsource just payroll or bookkeeping?
Yes. All our financial services are modular. You may select only the services your business needs, with no obligation to take a full package.
7. Do you work with local tax requirements?
Yes. We adapt to the tax laws and regulatory standards of each client’s jurisdiction, ensuring full local compliance.
8. Is my financial data secure with you?
Absolutely. We use encrypted systems, cloud-based security, and strict confidentiality protocols to safeguard all financial records.
Virtual Assistant Services
9. What tasks can your virtual assistants handle?
Our virtual assistants manage calendars, emails, travel planning, document editing, client communication, and administrative coordination. Support is available on an hourly or monthly basis.
10. Are your virtual assistants trained professionals?
Yes. All assistants are vetted, trained, and supervised to ensure reliability, professionalism, and confidentiality.
11. Can I customise the virtual assistant’s duties?
Yes. Each engagement is tailored to your needs. You can define priorities, tools used, availability, and communication preferences.
Events
12. What types of events do you manage?
We handle conferences, corporate events, hybrid/virtual events, and specialised industry gatherings (e.g. medical, legal, tech). Services range from planning to on-site execution and post-event reporting.
13. Can you manage virtual and hybrid events?
Yes. We offer complete virtual and hybrid event support including platform setup, attendee engagement, technical support, and analytics.
14. Do you only plan large events?
No. We plan events of all sizes—from small board briefings to large-scale conferences. Every event receives dedicated planning and execution support.
Business Setup & Support
15. What is included in your business setup services?
We provide company registration, name reservation, statutory documentation, tax number acquisition, bank account assistance, and initial compliance setup.
16. Do you offer ongoing support after registration?
Yes. We offer ongoing compliance monitoring, document handling, license renewals, and business advisory services through our monthly support packages.
17. Can you help businesses operating across borders?
Yes. We specialise in cross-border business support and adapt our setup services to meet the legal requirements of different jurisdictions.
HR & Projects
18. What HR support do you offer?
Our services include recruitment support, employee onboarding, handbook development, performance reviews, and HR advisory.
19. Can you manage one-off projects or initiatives?
Yes. We offer project coordination, reporting, and execution support for strategic and operational initiatives.
20. Are your HR services compliant with local labour laws?
Yes. We ensure alignment with local employment regulations and best practices, adapting HR materials accordingly.
General
21. Can I combine services into one package?
Yes. We offer bundled service packages tailored to startups, SMEs, and large enterprises. These can include a mix of secretarial, financial, and admin support.
22. How do I get started?
Visit our Contact page to book a discovery call or submit an inquiry. We’ll assess your needs and recommend a solution tailored to your business.
23. Do you offer franchise opportunities?
Yes. We welcome applications from professionals or firms looking to replicate our model in new regions. Visit the Franchise page for details.
24. How do you ensure confidentiality and data protection?
We use encrypted systems, secure document handling, and strict internal protocols to ensure full confidentiality of client information.